Bridgestone Tires

Hello team, my vehicle was involved in an accident, which was caused by a tyre blast. However, the report provided by your company claims that the tyre was hit by an object, which I believe does not accurately reflect the circumstances of the accident. We have carefully assessed the situation and are confident that the primary cause of the incident was a tyre malfunction, not an external impact. Given that this situation concerns safety, I kindly request a thorough investigation and review of the tyre's condition, as well as any manufacturing defects that may have contributed to the blast.

Tyre Condition: The damaged tyre has a cut that is precisely located along the area of the tread, and it is only damaged by a small cut, no more than one inch forward or backward. This suggests that the damage is not from an external object striking the tyre but likely due to a structural failure or defect.

No Impact with Objects: I believe the tyre was not struck by any road debris or external objects. The position and nature of the cut indicate that the tyre failure occurred in a specific area and not as a result of hitting something like a sharp object or debris.

Accident Details: Based on the impact and the conditions of the accident, I estimate that the car was traveling at a speed of approximately 70-80 km/h when the incident occurred. This further supports my belief that the damage was due to the tyre's failure, and not from an external force.

Bridgestone is not providing warranty for this, it's very disappointing, a bad experience.

I dont know even where to begin as this occurred several years ago and still to the state they have not taken out of ship and what they have done to me. I responsibly and professionally took the correct protocol and trying to resolve what happened.Albeit, I just ended up speaking to a very condescending rude executive on the other line.

She had the last word nothing I said stood.

If I could speak to someone who cares perhaps those responsible will be given the consequences. They are deserve.

Respectively,

Victoria Clair Sowinski Nugent

Bahut Lamba samay ho gaya hai abhi tak mujhe solution nahin mila hai meri gadi ka tyre fata hua hai 20 din Ho Gaya hai mujhe Maine complaint Kiya mujhe complaint ka reply nahin mila hai complaint number 455**** my contact number 704320****

Please I contact for srilanka dealer but he saying to send this tayer to company and need to wait until for that what I should do with out tayer

I got change 6 tyres in 4 month since Jan to April and they worn so quick and and I cannot change every month plz I need to get my money back I always goes on discount Tyre and do Tyre rotate every 5000 miles so it does not make sense why bridge stone worn quick so I bend help to get my money back

We purchased a brand new toyota Rumion in which they use Bridgestone tyres.

In 2500kms the tyre was sent under warranty and they have rejected the claim.

Spend a little more money and take any other brand who gives warranty no matter what.

We had bought a new car but only twenty thousand rupees had been driven... and one of its tires got damaged.

And wow it was not even replaced, if the tire is deteriorating so quickly then how can we trust again?

We had hoped that Bridgestone company is a very good company, so we got tires specially fitted by them, but after seeing this service, it is impossible to trust them again.

Hi Team,

We have purchased bridge stone tyres for our vehicle Kia seltos, recently after using for 3months our tyre got teared we were in remote area so we need to repair the tyre to reach our destination so we repair in nearby puncture shop,so when we went to bridge stone showroom to replace the tyre they told they won't accept if the tyre is patached. I request you to provide us the better service

Note: while purchasing we registered our mobile is 967683**** Name chiranjeevi raju konduru. Thanks, Pavan Kalyan.we a

मर शकयत कई सन नह रह ह और समधन नह हआ मर शकयत नबर 455**** मझ बल गय थ 3 दन क अदर आपक समधन ह जएग अभ तक कस क समधन क लए कल नह आय और न ईमल आय न वहटसएप कय मर कर क टयर फट हआ 20 दन ह गए ह अभ तक मझ कपन स समधन नह मल वशवस उठ गय कपन स फरड ह गई ह

I am writing to express my dissatisfaction with the service I received concerning a tyre replacement that falls under the warranty period. I purchased a set of Bridgestone tyres from an authorized dealer on 04-MAY-2022, and according to the warranty terms, these tyres are covered for 5 YEAR from manufracturing or 3 years from purchase whichever comes first.

Unfortunately, one of the tyres developed a significant issue(air bubble) on 24-06-2024, which necessitated a replacement.

I promptly contacted your customer service and visited the authorized service center at gajanand tyre deesa, gujarat to address the problem. However, to my surprise and disappointment, I was informed that I would need to pay for the replacement tyre, despite the fact that my tyres are still within the warranty period.

This request for payment is in direct contradiction to the warranty terms provided at the time of purchase. The warranty clearly states that defects in materials or workmanship will be covered, and the tyre in question exhibits such defects.

I am requesting an immediate resolution to this issue. Specifically, I expect:

A prompt and free replacement of the defective tyre under the warranty terms.

Reimbursement of any expenses I have incurred due to this issue.

Assurance that such discrepancies in warranty claims will not happen in the future.

I have always trusted Bridgestone for the quality and reliability of its products, which is why this experience has been particularly disappointing.

I hope that you will take the necessary steps to address my concerns and restore my faith in your company.

Please respond to this complaint at your earliest convenience.

You can reach me at 760080**** or arnik4seva@***.com. my complain number is 432****

Thank you for your prompt attention to this matter.

Sincerely,

Dr Arnik Purohit

I am writing to express my deep disappointment with the performance and customer service I received regarding Bridgestone tyres. In March 2024, I purchased a new Honda Elevate, which came equipped with Bridgestone 17-inch tyres.

To my dismay, after just four months, one of the tyres developed a significant cut near the alloy. Upon visiting the service center, a claim was raised, and the damaged tyre was sent to Bridgestone for inspection. However, the claim was rejected, and the representative who contacted me was extremely rude and unprofessional. It was implied that the damage occurred due to hitting a manhole cover with sharp edges, essentially suggesting that I caused the cut.

This response is not only unacceptable, but also dismissive of the fact that Indian roads often have rough patches, and tyres should be designed to handle these conditions. The representative even mentioned having video evidence, but failed to share it, despite promising to do so. I find this lack of follow-through highly unprofessional. Given this experience, I have decided never to purchase Bridgestone tyres again, and have already advised my friends and family to avoid cars fitted with Bridgestone tyres.

Even other brands like Goodyear seem to perform better in challenging conditions.

I have also communicated my concerns to Honda, urging them to reconsider using Bridgestone tyres in their vehicles. Bridgestone's lack of accountability and poor customer service has been highly disappointing, and I hope this feedback encourages a re-evaluation of both product quality and service approach.

The tyres were purchased by me on 18-Mar-2022 and upon usage, physical (crack) damage was identified in 3 out of 4 tyres, as visible in the attached snaps. The same was reported to the dealer six months ago and a replacement was requested under warranty support.

But even after multiple requests, I have not received any service/support on this. The dealer is not responding positively or sharing information on how to get Guarantee & Warranty support for the damaged products. Furthermore, the dealer is threatening and pushing me to go for legal cases to take any action. The Sales Manager, Mr.

Perumal, from the Chennai- Guindy Branch is also refusing warranty support and is not responding to further calls.

This delay in getting support is causing immense mental pressure and I am unable to use my vehicle for all my travels. Please clarify whether this is the way all other customers will be treated after the purchase of Bridgestone tyres.

Dear Team Bridgestone

Good Day!

Dear I purchase Bridgestone 3 Tire From Mussafah Abu Dhabi From Michelin Tire Shop 1 Tire Broke With in

4 Days When Return They Provided Me Rejected Report And He Told Me This is your Mistake Your Ram

Now I keep Other Tire There Is No Problem If Your Company Doing Like This I can Not Stratified From This

Bridgestone Company if You Need Report I Will Provide

I had to purchase replacement Continentals (ContiSport) tires at a low mileage to improve the ride quality and these could have posed a road hazard given how fast the tread wore out, and was potentially not repairable as soon as they went near 0psi flat despite attempts to re- inflate before 15K miles. I don't know where the QA department is at with Bridgestone.