Skip to content
  • Login
Bridgestone Tires

Bridgestone Tires

www.bridgestonetire.com
What is your customer experience with Bridgestone Tires?

Bridgestone Tires Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Bridgestone Tires has a 1.1 star rating from 48 reviews; consumers are mostly dissatisfied and report widespread issues.

Positive Feedback

Some customers noted successful tyre replacement and occasional helpful responses from Bridgestone staff; a few received refunds or replacements.

Negative Feedback / Risk Areas

  • Frequent reports of premature tread wear, sidewall failures and catastrophic blowouts in Bridgestone Tires reviews.
  • Many Bridgestone Tires customer complaints cite denied warranty claims and difficulty obtaining a refund.
  • Poor customer service experiences, slow response times, and inconsistent dealer support were repeatedly mentioned.

Key Takeaways for Future Customers

  • Expect to document issues thoroughly and persist when filing a warranty claim.
  • Be prepared for potential delays with dealer interactions and limited refund or replacement outcomes.
  • Consider warranty terms and post-sale service reputation before purchase.
View full overview ›

Media from reviews

Bridgestone Tires - Defective/Bad/Worn Tires within 3 months
Bridgestone Tires - Defective/Bad/Worn Tires within 3 months - Image 2Bridgestone Tires - Defective/Bad/Worn Tires within 3 months - Image 3Bridgestone Tires - BridegstoneBridgestone Tires - Warranty IssueBridgestone Tires - Warranty Issue - Image 2Bridgestone Tires - Warranty Issue - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
bridgestone vehicle tyre warranty claim tires service car damage bridgestone tyres
Filter review
Sort by
BelusExpress S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bridgestone Tire Failure (DOT 2123)

Updated by user Sep 08, 2025

Did get an response

Original review Sep 08, 2025

Dear Bridgestone Warranty Department,

I am submitting a warranty claim for a Bridgestone commercial tire that suffered a complete sidewall/carcass failure during normal highway operation.

Details:

- Tire DOT: 2123

- Vehicle: Freightliner Cascadia

- Mileage at failure: [укажи одометр]

- Load: Empty trailer (no overload)

- Tire pressure was within recommended specifications.

The tire suddenly ruptured while driving empty, as shown in the attached photos. There was no impact, overload, or visible external damage prior to the incident. The failure appears to be internal separation or manufacturing defect.

This truck was purchased with new Bridgestone tires installed, so I do not have a purchase receipt, but the DOT code confirms the tire is less than 2 years old.

I request warranty consideration for replacement or credit.

Photos attached: DOT number, failed tire, vehicle mileage, and condition of the casing.

Thank you for your assistance.

Belus Express

216-312-****

216-225-****

View full review
1 comment
Bridgestone

Hello, we are sorry to hear of this tire experience and would be happy to help. Please send an email to social@***.com with the complete details.

We look forward to your email and thank you for contacting Bridgestone. ^Jason

SS 0329

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madison, Alabama

Defective/Bad/Worn Tires within 3 months

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bridgestone Tires - Defective/Bad/Worn Tires within 3 months
Bridgestone Tires - Defective/Bad/Worn Tires within 3 months - Image 2
Bridgestone Tires - Defective/Bad/Worn Tires within 3 months - Image 3

I had all 4 tires replaced in March 2025, and today, June 20, 2025, my rear tires are completely worn out, and I have not even driven 10,000 miles on the tires. I called the place where I purchased them and was told to contact Bridgestone warranty, which I did, only to be told to take the car back to them and have them assess the tires, and they would be prorated replaced. However, the tires are not even within the 2/32; they are more like 0/32, as they are almost bald after having them only 3 months. The company that replaced my tires called and was met with a rude service agent that was not helpful; his name was 'Vic.' I immediately called back to speak with someone and got the same gentleman, and he was rude and nasty to me as well and not helpful. I asked to speak to a supervisor, and 'Vic' said I had to wait 24-48 hours to receive a call back. I called back again and was just left on hold. The tires appear to be defective, and when I asked if this is a possible claim outside of the 'warranty rapid tread wear,' he cut me off and said no, we do not offer free replacements.

Clearly, there is something wrong with the tires that were placed on my truck because the front tires are still perfect while the back tires are completely worn. It is not a driver or vehicle issue because I barely drive my truck unless traveling, as I work from home. The company that replaced my tires checked the suspension and did an alignment when I received the tires. Also, my previous tires were not as badly worn as these are, and they were brand new. Now I am being told I have to pay for 2 brand new tires and pay for the tires to be returned to get the new ones.

3 pictures below show the rear worn tires and then my front tires.

View full review
Cons:
  • Rude customer service
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Do not trust that Bridgestone warranty will cover their tires.

3 comments
Julane Mzw

I too, can’t get anyone to call me back regarding my Bridgestone jewelers Revo three‘s that have been discontinued. I finally get a call back from an Antonio after months and months and months and from the #Warranty department and, he says go to Les Schwab and pick out tires and I did so.

Now the warranty department says we don’t reimburse. We don’t do that. We don’t this we don’t that and now you have to talk to a computer generated machine named Janet who doesn’t do *** for you so I’m stuck now with three $3500 in tires. There is no Firestone dealer near me within 1000 miles or so so they told me to go to Les Schwab now they say that’s not an authorized dealer.

I have been doing this now for months and months and months. My rear tires were marked at my dealership when I went to have the oil changed as dangerous I go to another tire company out here in Idaho Falls and they say all four are dangerous so I don’t know what to do. I would sure like my my reimbursement for the tires I paid for and I kind of want reimbursement for the tires I bought that were faulty.

Bridgestone sucks and they’re going bankrupt and their statement says they’re just re-organizing re-organizing as a word that they use in bankruptcy court if anybody has an executive phone number I can call. I would love that.

Bridgestone

Hello, we are sorry to hear of this tire issue and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason

Shay0329
reply icon Replying to comment of Bridgestone

Hello Jason, In my review here I expressed the experience of contacting the warranty with no success and your response is to contact them again? Please give me the email or name of someone who can assist other than the warranty department. They are not and have not been helpful and if you are reading these reviews you could see that instead of sending canned messages without reading these reviews actual issue herein.

View more comments (2)
Jenel Zso

Bad tires

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Bought a 2025 Honda Odyssey Elite van has 22,000 miles tires worn out on front and have been rotated as they were supposed to be we had the oil changed and the rotation a couple weeks ago and we were told that the tires are worn out on the front of the vehicle and wed like to have them replaced at the company expense

View full review

User's recommendation: Replace the tires

1 comment
Bridgestone

Hello Jenel, we are sorry to hear of this tire issue and would be happy to help. Please send us an email to social@***.com with the complete details.

We value your business with Bridgestone, and we hope to hear from you soon. ^Jason

Anonymous
map-marker Stillwater, Oklahoma

I was told that they would get started right on my stuff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I dropped 4 rims and 4 brand new tires off this morning at 11:30 am and never got done today it should only have taken 30 mins tops to complete the job I fill like I got passed up for bigger jobs I thank the management sucks

View full review

User's recommendation: Don’t take your vehicle to this store because they pick and choose what order they want to do it’s not a first come first served basses

1 comment
Bridgestone

Hello, your satisfaction is important to us, and we'd like to investigate any service concerns that you may have. Please feel free to email us at socialcare@***.com with the complete details, store's full address, and your contact information.

We value your business with Firestone and hope to hear from you soon. ^Jason

Gopal J Vdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to share my genuine experience so others can make an informed decision. Despite careful driving and regular maintenance, the tyre developed a cut in the tread area within a short time. When I a

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 18, 2025

NO, my issue is not resolved. Extremely disappointed with Bridgestone's service.

My tyre got damaged under normal driving, yet no proper support or fair investigation was provided. They didn’t take responsibility. Very poor after-sales service.

I feel cheated and will not recommend Bridgestone tyres to anyone. Product quality and customer support are below expectations.

Original review Jul 02, 2025
I received this Bridgestone tyre with my brand new vehicle as company-fitted equipment. Within just a few months of normal city driving, a cut appeared in the tread area, even though there was no accident, no pothole hit, and no misuse.
Since the tyre came pre-installed by the vehicle manufacturer, I trusted its quality and assumed it was thoroughly tested.

However, the damage occurred very early, and when I reported it for warranty, the claim was denied without proper explanation.
This is extremely disappointing the tyre was new, properly maintained, and used carefully.

I strongly believe this is a manufacturing defect and poor quality control. Im sharing this so others are aware before trusting such tyres.
View full review
Cons:
  • Poor warranty claim support
  • Some tyres wear out early
  • Customer service not consistent

Preferred solution: Full refund

User's recommendation: Based on my experience, I would not recommend Bridgestone tyres to others — especially if they come pre-installed with a new vehicle. Despite proper usage and maintenance, the tyre developed damage too early, and the warranty support was completely unhelpful. If you are planning to invest in a quality tyre, I suggest considering other brands with better customer service and more reliable performance. Don't just go by brand name — look at real user experiences too.

2 comments
Bridgestone

Hi Gopal, we are sorry to hear of this tire issue and would be happy to help. Please send us an email to social@***.com with the full details.

We look forward to assisting you and thank you for contacting Bridgestone. ^Jason

Guest
reply icon Replying to comment of Bridgestone

Hi, Thank you for your response. I tried to send an email to social@*.com** as suggested, but it seems that the email ID is not working or not found.

Therefore, I am sharing my concern here: I received this Bridgestone tyre as part of my brand-new vehicle’s company-fitted equipment. Within just a few months of normal city driving, a cut appeared in the tread area, even though there was no accident, pothole hit, or misuse. The tyre was properly maintained and used carefully. When I reported this under warranty, my claim was denied without any proper explanation.

This is extremely disappointing and I strongly believe this is a manufacturing defect or a result of poor quality control.

I hope Bridgestone will look into this matter seriously and provide a fair resolution. Thank you, Gopal Jangra

View more comments (1)
Featured
suraj c Jcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty Issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bridgestone Tires - Warranty Issue
Bridgestone Tires - Warranty Issue - Image 2
Bridgestone Tires - Warranty Issue - Image 3
Bridgestone Tires - Warranty Issue - Image 4

Hello team, my vehicle was involved in an accident, which was caused by a tyre blast. However, the report provided by your company claims that the tyre was hit by an object, which I believe does not accurately reflect the circumstances of the accident. We have carefully assessed the situation and are confident that the primary cause of the incident was a tyre malfunction, not an external impact. Given that this situation concerns safety, I kindly request a thorough investigation and review of the tyre's condition, as well as any manufacturing defects that may have contributed to the blast.

Tyre Condition: The damaged tyre has a cut that is precisely located along the area of the tread, and it is only damaged by a small cut, no more than one inch forward or backward. This suggests that the damage is not from an external object striking the tyre but likely due to a structural failure or defect.

No Impact with Objects: I believe the tyre was not struck by any road debris or external objects. The position and nature of the cut indicate that the tyre failure occurred in a specific area and not as a result of hitting something like a sharp object or debris.

Accident Details: Based on the impact and the conditions of the accident, I estimate that the car was traveling at a speed of approximately 70-80 km/h when the incident occurred. This further supports my belief that the damage was due to the tyre's failure, and not from an external force.

Bridgestone is not providing warranty for this, it's very disappointing, a bad experience.

View full review
Pros:
  • Quality
Cons:
  • Warrenty and service

Preferred solution: Full refund

3 comments
Bridgestone

Hi Suraj, please feel welcome to email us at social@***.com with the complete details for assistance. We look forward to working with you and thank you for contacting Bridgestone. ^Jason

Bridgestone

Hello Suraj, we are sorry to hear of this tire issue and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason

Guest
reply icon Replying to comment of Bridgestone

What is the email ?

View more comments (2)
Zayvier Xcy

Bridegstone

Bridgestone Tires - Bridegstone

Hi, I am your coutmer, I have problem with bridegstone tyre .I am traveling in other state I am from Maharatra now I'm near delhi

Ple help

View full review
1 comment
Bridgestone

Hello Zayvier, we are sorry to hear of this tire issue and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, we look forward to your email. ^Jason

Ileta Qet

Because they turned my life up side town and never took any ownership in doing so.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I dont know even where to begin as this occurred several years ago and still to the state they have not taken out of ship and what they have done to me. I responsibly and professionally took the correct protocol and trying to resolve what happened.Albeit, I just ended up speaking to a very condescending rude executive on the other line.

She had the last word nothing I said stood.

If I could speak to someone who cares perhaps those responsible will be given the consequences. They are deserve.

Respectively,

Victoria Clair Sowinski Nugent

View full review

User's recommendation: Never

1 comment
Bridgestone

Hello Victoria, we're sorry to hear of any inconvenience, and if you would like assistance with addressing your concerns, we'd be happy to assist. Would you please email us at socialcare@***.com with the details of your experience, any involved store's full address, and your contact information?

You are a valued Bridgestone customer and we hope to hear from you soon. ^Jason

Don C Add

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bridgestone Customer Service Failure!

This has been a nightmare and continues to be so as Bridgestone's response to them wrecking my car has been to bury it in their Claims Department and a so called "specialist" who has no interest in helping the customer who has been harmed but rather to minimize Bridgestone's liability. This is just wrong!

View full review
2 comments
Bridgestone

Hello Don, we are sorry to hear of this experience you have described and would be happy to ensure this is addressed by the appropriate team. Please email us at socialcare@***.com with the complete details, store's full address, your contact information, and any related invoice numbers.

You are a valued Bridgestone customer, and we look forward to your email. ^Jason

Bridgestone

Thank you for taking the time to share this with us, Don. We are very sorry to hear about this frustrating experience with your service at our store, and truly apologize for any dissatisfaction.

We understand your concerns, and would like to look into this. Please feel welcome to email us at SocialCare@***.com with your contact information, store location, the complete details of your experience, and any related invoice number or file reference number. We value your business, and want to ensure your satisfaction.

Thank you for being a valued Bridgestone customer. ^Sarah

View more comments (1)
Tarin D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CATASTROPHIC FAILURE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bridgestone Tires - CATASTROPHIC FAILURE
Bridgestone Tires - CATASTROPHIC FAILURE - Image 2
Bridgestone Tires - CATASTROPHIC FAILURE - Image 3

My tire blew out on the freeway going 70mph, it had Catastrophic failure. I'm lucky that my kids and I wernt seriously injured or worse. When I took my tire to the nearest bridgestone/ Firestone location they wouldn't honor my Warranty there.

View full review
Loss:
$250

Preferred solution: Full refund

User's recommendation: Don't buy from this company

4 comments
Kennia Pnb

Pure fraud hai ab galti se bhi mat lena bhai brigstone tayers

Bridgestone

Thank you for taking the time to share this with us, Tarin. We are very sorry to hear about this frustrating experience with your tires, and truly apologize for any dissatisfaction with your recent visit to our store.

Please feel welcome to email us at SocialCare@***.com with your contact information, the store location, the complete details of this experience, and we will be happy to assist you further. We hope to hear from you soon, and look forward to working with you to resolve this.

Thank you for being a valued Bridgestone customer. ^Sarah

Kennia Pnb
reply icon Replying to comment of Bridgestone

Jhuth pe jhuth bol rahe ho yesa kuch nhi hai Clem reject krne ke bad bahut bat aati hai campni walo ko

Kennia Pnb
reply icon Replying to comment of Bridgestone

Fraud no garntty no warranty

View more comments (3)
Vijaysingh T Tze

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tyre ka complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bridgestone Tires - Tyre ka complaint
Contains 1 confidential file for company representatives

Bahut Lamba samay ho gaya hai abhi tak mujhe solution nahin mila hai meri gadi ka tyre fata hua hai 20 din Ho Gaya hai mujhe Maine complaint Kiya mujhe complaint ka reply nahin mila hai complaint number 455**** my contact number 704320****

View full review

User's recommendation: टयर 20 कलमटर ह चल ह

1 comment
Kennia Pnb

Froud hai jhuth bol ke saman bhechte hai sab

Imran M Kri

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't get any response

Bridgestone Tires - I didn't get any response
Bridgestone Tires - I didn't get any response - Image 2
Contains 1 confidential file for company representatives

Please I contact for srilanka dealer but he saying to send this tayer to company and need to wait until for that what I should do with out tayer

View full review
2 comments
Bridgestone

Hello Imran, we are sorry to hear of this issue involving your tire and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason

Kennia Pnb
reply icon Replying to comment of Bridgestone

Fraud

View more comments (1)
Suman O Lvh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tyre worn so quick in 4 month I change 6 tire

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 4 confidential files for company representatives

I got change 6 tyres in 4 month since Jan to April and they worn so quick and and I cannot change every month plz I need to get my money back I always goes on discount Tyre and do Tyre rotate every 5000 miles so it does not make sense why bridge stone worn quick so I bend help to get my money back

View full review
Loss:
$1000

Preferred solution: Full refund

User's recommendation: No recomnded Bridgestone tyre because they were worn so quick and I cannot pay every month

1 comment
Bridgestone

Hello Suman, we are sorry to hear of this issue involving your tires and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason

Nashay Etm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fruad by company

They making us fool by gurantee and raking high cost i am regretting to be a member of bridgestone and they are verry useless and non helpull franchise of your company sethi tyres bridgestone

View full review
1 comment
Bridgestone

Hello Nashay, we are sorry to hear of any issues and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, and we hope to hear from you soon. ^Jason

darshil m Kee

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No warranty claim on 3000kms of a brand new vehicle

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bridgestone Tires - No warranty claim on 3000kms of a brand new vehicle
Contains 1 confidential file for company representatives

We purchased a brand new toyota Rumion in which they use Bridgestone tyres.

In 2500kms the tyre was sent under warranty and they have rejected the claim.

Spend a little more money and take any other brand who gives warranty no matter what.

View full review
Loss:
$6500

Preferred solution: Full refund

1 comment
Bridgestone

Thank you for sharing this with us, Darshil. We are very sorry to hear that you are not completely satisfied with your tires, and truly apologize for any issues you have experienced.

We understand how upsetting this has been, and would like to offer our assistance. Please feel welcome to email us at Social@***.com with your location and the complete details, and we will be happy to further assist you.

We hope to hear from you soon, and thank you for being a valued Bridgestone customer. ^Sarah

Hariom C Xrn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tiye is damange

Bridgestone Tires - Tiye is damange
Bridgestone Tires - Tiye is damange - Image 2

We had bought a new car but only twenty thousand rupees had been driven... and one of its tires got damaged.

And wow it was not even replaced, if the tire is deteriorating so quickly then how can we trust again?

We had hoped that Bridgestone company is a very good company, so we got tires specially fitted by them, but after seeing this service, it is impossible to trust them again.

View full review
1 comment
Bridgestone

Hello Hariom, we're sorry to hear of this tire issue and would be happy to help. Please send us an email to social@***.com with the complete details.

You are a valued Bridgestone customer, we hope to hear from you soon. ^Jason

About

Related Companies

Bridgestone Group, Firestone Complete Auto Care, Tires Plus, Firestone Tires, Hibdon Tires Plus

Summary

Bridgestone Tires is a Japanese company specializing in tire manufacturing. The firm was founded in 1931. Bridgestone Tires is run by the Board of Directors headed by CEO and Representative Executive Officer, Masaaki Tsuya. Bridgestone Tires has close to 150 000 employees in its global offices and factories manufacturing tires and tubes for passenger cars, vans, and trucks. Apart from tire production for cars, Bridgestone Tires has wide choice products for construction and mining vehicles, industrial and agricultural equipment, planes as well as motorcycles. Other offerings of the company include raw materials and repairs.

Bridgestone Tires reviews and complaints

Bridgestone Tires is ranked 375 out of 2988 in Auto Parts and Accessories category

Area Served

Worldwide, USA

Payment Methods

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article